Everything you need to know about receiving your Decked Out On Bank order.
We want your new favourites to reach you as easily as possible. Decked Out On Bank offers delivery throughout Australia, as well as local pickup from our Port Fairy boutique.
Free Shipping Over $100
Enjoy free standard shipping on eligible Australian orders over $100, unless another shipping promotion is currently running.
Our standard Australia-wide delivery rate is:
Orders are generally shipped using Australia Post or another suitable delivery service where required.
Promotional Shipping: From time to time, Decked Out On Bank may offer special or reduced shipping promotions. During these periods, the shipping offer displayed on our website and at checkout will apply instead of our standard shipping rates.
Prefer to collect your order in person? Local pickup is available from our Port Fairy boutique.
Decked Out On Bank
21 Bank St
Port Fairy VIC 3284
Victoria, Australia
Please wait until your order is ready for collection before visiting the store. If you have any questions about your pickup, contact our team and we'll be happy to assist.
Get Directions →Once your order has been placed, our team will prepare it for dispatch or collection.
During busy periods, sales, new-season launches, public holidays or promotional events, processing and delivery times may take a little longer than usual.
Where tracking is available, you'll receive your tracking information once your order has been dispatched.
Delivery times can vary depending on your location and the delivery provider. Once an order has been dispatched, carrier delays may occasionally occur outside our control.
Please make sure your delivery address is correct when placing your order. If you notice an error after ordering, contact us as soon as possible.
We love treating our customers, so from time to time we may offer promotional shipping rates, free shipping offers or other delivery specials.
Promotional shipping offers may have specific minimum spends, dates or other conditions. Where a promotion is running, the applicable offer will be displayed on our website or during checkout.
The shipping rate shown at checkout at the time you place your order is the rate that applies to your purchase.
If your parcel appears to be significantly delayed or you believe it may be missing, please contact us with your order details.
Our team will help you check the available tracking information and assist with the delivery provider where appropriate.
Payment for online orders is securely processed using the payment options available at checkout.
Available payment methods may change from time to time, so please refer to checkout for the current payment options available for your order.
Your order will be processed once the applicable payment has been successfully completed or approved.
If you need to return or exchange an item, please refer to our Returns Policy for the applicable conditions and instructions.
Your rights in relation to faulty or defective products are not affected by our change-of-mind return conditions.
Our team is here to help. If you have a question about shipping, pickup, payment or an existing order, please contact us.
Decked Out On Bank
21 Bank St
Port Fairy VIC 3284
Phone:
03 5568 1736
Email:
sales@deckedoutonbank.com
Shipping rates may change during special promotions.
Always check the shipping offer shown on our website and at checkout for
the current rate applicable to your order.
